Privacy Policy

Last updated: 18 September 2026

All Over Social respects your privacy and is committed to protecting your personal information. This privacy policy explains what information I collect, why I collect it, how it is used and the rights you have in relation to your data.

Who I am

All Over Social is a UK-based social media and digital marketing consultancy operated by Jade Squire.

For data protection purposes, Jade Squire trading as All Over Social is the data controller when deciding how and why your personal information is used.

Contact details:

All Over Social
Email: hello@alloversocial.co.uk
Website: www.alloversocial.co.uk

Information I may collect

Depending on how you interact with All Over Social, I may collect:

  • Your name, business name and job title

  • Your email address and telephone number

  • Information submitted through website contact, enquiry or booking forms

  • Details about your business, marketing requirements and current challenges

  • Communications between us, including emails, messages and meeting notes

  • Billing, invoicing and transaction information

  • Appointment details and questionnaire responses

  • Content, images, videos and brand assets supplied during a project

  • Login details or account access provided for the delivery of services

  • Email marketing preferences

  • Website usage information, including your IP address, device, browser, pages visited and how you found the website

  • Publicly available information from your website, social media profiles or business listings

Please do not provide sensitive personal information unless it is necessary and we have agreed in advance how it will be handled.

How your information is collected

I may collect information when you:

  • Complete a form on this website

  • Book a discovery call, Power Hour or other appointment

  • Contact me by email, telephone, social media or messaging service

  • Sign up to receive emails or marketing updates

  • Enter into a contract or purchase a service

  • Provide access to your website, advertising, email marketing or social media platforms

  • Visit or use this website

  • Interact with an All Over Social advert

I may also receive information through third-party platforms used to run the business, such as Squarespace, Meta, Google, Mailchimp, scheduling platforms, payment providers and analytics services.

How I use your information

Your information may be used to:

  • Respond to enquiries and arrange calls

  • Prepare proposals and recommendations

  • Deliver the services you have requested

  • Manage contracts, projects, appointments and client accounts

  • Create and manage social media, advertising and email marketing campaigns

  • Process payments and maintain financial records

  • Communicate with you about your project or account

  • Provide reports, support and ongoing account management

  • Send marketing emails where you have consented or where otherwise permitted by law

  • Improve my website, services and customer experience

  • Monitor website performance and marketing activity

  • Protect the security of my business, website and client accounts

  • Meet legal, tax and regulatory obligations

  • Establish, exercise or defend legal claims

I will not sell your personal information.

My lawful bases for using your information

Under UK data protection law, I must have a lawful reason for processing your information. The lawful bases I may rely on are:

Contract: When the information is necessary to provide a service you have requested or to take steps before entering into a contract.

Legitimate interests: When using the information is reasonably necessary to operate, protect or improve the business, respond to enquiries, manage client relationships or market relevant services, provided those interests do not override your rights.

Consent: When you have actively agreed to receive marketing communications or to the use of optional cookies. You can withdraw your consent at any time.

Legal obligation: When information must be processed or retained to comply with legal, financial, tax or regulatory requirements.

Email marketing

If you subscribe to my mailing list or agree to receive marketing communications, I may send you emails containing marketing advice, service information, news and offers.

You can unsubscribe at any time by clicking the unsubscribe link included in an email or by contacting hello@alloversocial.co.uk.

Transactional or service-related messages are not marketing messages. If you are a client, I may still need to contact you about your account, appointments, invoices or work being delivered.

Cookies, analytics and advertising

This website may use essential cookies required for it to operate. With your permission, it may also use analytics and advertising technologies to understand how visitors use the website, measure marketing performance and show more relevant advertising.

These technologies may collect information such as your IP address, device type, browser, website activity and referral source.

Services used may include Squarespace Analytics, Google services and Meta Pixel. Where required, non-essential cookies should only be activated after you have provided consent through the website’s cookie banner.

You can change your cookie preferences through the website’s cookie settings or your browser. More information should be provided in the website’s cookie notice.

Meta advertising and lead forms

All Over Social may use Meta advertising tools, including Facebook and Instagram adverts, Meta Pixel and Meta lead forms.

If you submit your details through an advert or lead form, I will use the information for the purpose explained on that form, such as responding to your enquiry, providing requested information or sending marketing communications where you have agreed to receive them.

Meta also processes information under its own privacy policy. You should review Meta’s privacy information to understand how it uses data collected through its platforms.

Client accounts and campaign data

When delivering services, clients may give me access to social media accounts, websites, advertising accounts, analytics platforms, email marketing systems, cloud storage or other business tools.

I will only access and use these accounts as necessary to provide the agreed services. Clients remain responsible for ensuring they have the right to share any personal information contained within those systems.

Where I process personal information solely on a client’s instructions for example, managing the client’s customer mailing list the client will usually remain the data controller and All Over Social will act as a data processor. Appropriate data-processing terms should be included in the client agreement where required.

Account access should be removed when it is no longer needed. Passwords should be shared using a secure method wherever possible.

Payments

Payments may be processed through third-party payment providers. All Over Social does not normally receive or store your complete debit or credit card details.

The payment provider will process your information under its own privacy policy and security procedures.

Who your information may be shared with

Your information may be shared with trusted service providers where necessary to operate the business or deliver your services. These may include:

  • Website and hosting providers

  • Appointment and scheduling platforms

  • Payment processors

  • Accounting and invoicing software

  • Email marketing platforms

  • Cloud storage and file-transfer services

  • Social media and advertising platforms

  • Website analytics providers

  • Automation and integration tools

  • Professional advisers, contractors or specialist collaborators

  • Government bodies, regulators or law-enforcement organisations where legally required

These organisations are only given the information needed to perform their services and are expected to protect it appropriately.

If another freelancer or specialist needs access to your information to help deliver a project, I will ensure suitable confidentiality and data-protection arrangements are in place.

How long I keep your information

I only keep personal information for as long as it is reasonably needed.

As a general guide:

  • Enquiry information may be retained for up to two years after our last communication

  • Client and project records may be retained for the duration of our working relationship and for up to six years afterwards

  • Financial and transaction records will be retained for the period required by UK tax and accounting law

  • Marketing information will be retained until you unsubscribe, withdraw consent or the information is no longer relevant

  • Website analytics information will be retained according to the settings of the relevant analytics platform

  • Account access and login information will be deleted or securely removed when it is no longer required

Information may be retained for longer where necessary to resolve a dispute, respond to a complaint or meet a legal obligation.

How I protect your information

Reasonable technical and organisational measures are used to protect personal information against loss, misuse, unauthorised access, disclosure or alteration.

These measures may include password protection, two-factor authentication, restricted account access, secure cloud services, software updates and secure methods of sharing account details.

No online system can be guaranteed to be completely secure. If I become aware of a personal-data breach, I will assess it and take the appropriate action in accordance with data protection law.

Your data protection rights

Depending on the circumstances, you may have the right to:

  • Ask for a copy of the personal information I hold about you

  • Ask for inaccurate or incomplete information to be corrected

  • Ask for your information to be deleted

  • Ask for the use of your information to be restricted

  • Object to certain uses of your information

  • Ask for information you provided to be transferred to you or another organisation

  • Withdraw your consent at any time

  • Object to direct marketing

  • Raise a concern about how your information has been handled

These rights are not absolute and may not apply in every situation.

To exercise a right, email hello@alloversocial.co.uk. I may need to confirm your identity before completing your request. You will not normally be charged for making a request.

Children’s information

This website and my services are intended for businesses and adults. I do not knowingly collect personal information directly from children.

If you believe a child has provided personal information through this website, please contact me so it can be reviewed and, where appropriate, deleted.

Links to other websites

This website may contain links to other websites or platforms. All Over Social is not responsible for the privacy practices, content or security of third-party websites. You should review their privacy policies before providing personal information.

Complaints

If you have a question or concern about how your information is being used, please contact me first at hello@alloversocial.co.uk so I can try to resolve it.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113
Website: www.ico.org.uk

Changes to this policy

This privacy policy may be updated occasionally to reflect changes to the business, website, services or legal requirements.

The latest version will always be published on this page with the updated date shown at the top.